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Head Office & Store

Email: [email protected]
Call Us: (416)398-0223
Address: 20 Champlain Blvd, North York, ON M3H 2Z1

Vaughan Office

Email: [email protected]
Call Us: (416)398-0223
Address: 452 Bowes Rd, Vaughan, ON L4K 1K2

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    Frequently Asked Questions

    Why do many professionals prefer silicone for demanding jobs?

    Silicone performs best in exterior, high-movement, or UV-exposed conditions. It resists shrinkage and remains permanently flexible. Unlike acrylics or some PUs, it does not degrade under sunlight or temperature swings — making it ideal for windows, glass, metal flashing, building panels and curtain walls.

    When is silicone not the best choice?
    • When the sealant needs to be painted — polyurethanes, acrylics or hybrids are better.
    • On asphalt or bituminous surfaces, where chemical incompatibility can occur, except for specialized silicones e.g. Dowsil 890SL.
    • When bonding to porous surfaces without primer, hybrids or PU will adhere better than an acetoxy silicone. Neutral-cure silicones are recommended for porous substrates.
    What sizes does backer rod come in?

    Backer rod is available in diameters typically ranging from 1/4″ to 6″ (6 mm to 150 mm). The rod should be 25% larger than the joint width to ensure it stays in place without adhesive.

    It's been a while since I took the quiz. Can I get a new recommendation?

    Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.

    Why do many professionals prefer silicone for demanding jobs?

    Silicone performs best in exterior, high-movement, or UV-exposed conditions. It resists shrinkage and remains permanently flexible. Unlike acrylics or some PUs, it does not degrade under sunlight or temperature swings — making it ideal for windows, glass, metal flashing, building panels and curtain walls.

    When is silicone not the best choice?
    • When the sealant needs to be painted — polyurethanes, acrylics or hybrids are better.
    • On asphalt or bituminous surfaces, where chemical incompatibility can occur, except for specialized silicones e.g. Dowsil 890SL.
    • When bonding to porous surfaces without primer, hybrids or PU will adhere better than an acetoxy silicone. Neutral-cure silicones are recommended for porous substrates.
    What sizes does backer rod come in?

    Backer rod is available in diameters typically ranging from 1/4″ to 6″ (6 mm to 150 mm). The rod should be 25% larger than the joint width to ensure it stays in place without adhesive.

    It's been a while since I took the quiz. Can I get a new recommendation?

    Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.